Privacy Notice

We respect our customers’ privacy and are committed to protecting personal data. This notice summarizes how we collect, use, store, and share your information.

Personal Data We Collect

We may collect your name, contact numbers, email address, and residential or work address.

Purpose of Collection

We collect personal data to:

Process and manage service orders
Communicate with you and coordinate logistics
Fulfill contractual obligations
Comply with regulatory, customs, and legal requirements

Images and Additional Personal Data

We may also collect images and supporting documentation when required for shipping, customs clearance, security, or operational purposes.

Your Rights

You may request to:

Access, rectify, restrict, or delete your personal data
Withdraw consent for processing (where applicable)
Object to certain types of processing

To exercise these rights, please contact us at any time. If consent is withdrawn, we will delete relevant data as soon as possible.

How We Collect Information

Personal data is typically submitted through webforms, email, fax, or other written communication when you request our services.

Use, Retention & Disposal

We use personal data only for service delivery and related legal requirements.
Data is retained only as long as necessary and disposed of securely in compliance with applicable laws.

Access and Disclosure

Access to personal data is limited to trained, authorized employees and necessary third parties under confidentiality obligations.
We may share information with:

Local or overseas authorities
Customs brokers
Other parties required to complete customs clearance or deliver services

We do not sell, lend, or lease personal information.

Data Sharing & Protection

All shared data is handled securely and with the same level of protection we apply internally.
By using our services, you provide consent for required data processing. Consent can be withdrawn at any time.

Data Security

Personal data is stored electronically with password protection and accessible only to authorized personnel trained in our privacy policies.

Accuracy

We take reasonable steps to ensure personal data remains accurate, complete, and relevant.

Monitoring & Enforcement

We monitor compliance with our privacy practices and maintain appropriate safeguards.
We will not use your personal data for direct marketing without your prior consent.

Contact Us

We welcome your questions or comments. Please email us at enquiry@aseanacompany.com